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Right of withdrawal

As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us at

ERNST Kaffeeröster
Owner: Maren Ernst
Bonner Straße 56
50677 Cologne, Germany

Phone: (+49) 221 16823207 or (+49) 16096625344
Email: hallo@ernst-kaffee.de

by means of a clear statement, for example a letter sent by post, fax, or email, of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs, except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive your notification of withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties, and functionality.

Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
– for the delivery of goods that can spoil quickly or whose expiry date would soon be exceeded;
– for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Sample withdrawal form
If you wish to withdraw from the contract, please complete this form and return it to:
ERNST Kaffeeröster
Owner: Maren Ernst
Bonner Straße 56
50677 Cologne, Germany
Email: hallo@ernst-kaffee.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if submitted on paper)
Date
_______________
(*) Delete as appropriate.